Privacy Policy

In this policy, the term platform shall refer to the Niletee Marketplace website (accessible at https://*niletee.com) and apps.

Niletee Marketplace offers the Niletee Marketplace platform as a Free platform. This SERVICE is provided by Niletee Marketplace at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Niletee Marketplace unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Phone numbers, Names National ID number, Residence. The information that we request will be retained by us and used as described in this privacy policy.

 

We will store your information for as long as required by law or regulations. If there is no statutory or regulatory requirement, Safaricom will only store Customer Information for as long as it is needed.

The platform does use third-party services that may collect information used to identify you.

 

Disclosure of Information

Any disclosure of your information shall be in accordance with applicable law and regulations. We shall assess and review each application for information and may decline to grant such information to the requesting party. 

Any disclosure of your information shall be in accordance with applicable law and regulations. Niletee Marketplace shall assess and review each application for information and may decline to grant such information to the requesting party.

Niletee Marketplace may disclose your information to:

  1. law-enforcement agencies, regulatory authorities, courts or other public authorities in response to a demand issued with the appropriate lawful mandate and where the form and scope of the demand is compliant with the law.
  2. third-party vendors, affiliates, subsidiaries, associates, partners or agents who are involved in delivering Niletee Marketplace’s services and products you order or use;
  3.  credit-reference agencies, fraud prevention agencies, business-scoring agencies or other credit-scoring agencies;
  4. publicly available and/or restricted government databases to verify your identity information in order to comply with regulatory requirements;
  5. debt-collection agencies or other debt-recovery organisations;
  6. Emergency service providers when you make an emergency call (or where such disclosure to emergency service providers is necessary for your rescue, health and safety) including your approximate and previously known or used location(s).

Links to privacy policy of third party service providers used by Niletee Marketplace:

*   [Google Play Services](https://www.google.com/policies/privacy/)

*   [AdMob](https://support.google.com/admob/answer/6128543?hl=en)

*   [Google Analytics for Firebase](https://firebase.google.com/policies/analytics)

*   [Firebase Crashlytics](https://firebase.google.com/support/privacy/)

*   [Facebook](https://www.facebook.com/about/privacy/update/printable)

*   [Fabric](https://policies.google.com/privacy)

*   [Matomo](https://matomo.org/privacy-policy/)

*   [Clicky](https://clicky.com/terms#privacy)

*   [Flurry Analytics](https://privacy.oath.com)

*   [One Signal](https://onesignal.com/privacy_policy)

*   [mpesa](https://www.safaricom.co.ke/about/media-center/publications/terms-and-conditions)

In this policy, the term platform shall refer to the Niletee Marketplace website (accessible at https://*niletee.com) and apps

Niletee Marketplace offers the Niletee Marketplace platform as a Free platform. This SERVICE is provided by Niletee Marketplace at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Niletee Marketplace unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Phone numbers, Names National ID number, Residence. The information that we request will be retained by us and used as described in this privacy policy.

We will store your information for as long as required by law or regulations. If there is no statutory or regulatory requirement, Safaricom will only store Customer Information for as long as it is needed.

The platform does use third-party services that may collect information used to identify you.

Disclosure of Information

Any disclosure of your information shall be in accordance with applicable law and regulations. We shall assess and review each application for information and may decline to grant such information to the requesting party. 

Any disclosure of your information shall be in accordance with applicable law and regulations. Niletee Marketplace shall assess and review each application for information and may decline to grant such information to the requesting party.

Log Data

 

We want to inform you that whenever you use our Service, in a case of an error in the platform we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the platform when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

We may store some information (using “cookies”) on the device you use to access the platform when you use the platform. This enables us to recognise you during subsequent visits. The type of information gathered is non-personal (such as the IP address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully. 

We may also use this data in aggregate form to develop customised services – tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the web site not to be accessible.

The platform also uses third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  •  To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13 years. We do not knowingly collect personally identifiable information from children under the age of 13 years. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-10-10

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]

Niletee Marketplace Guidelines on Delivery  and Return Charges 

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